Support Center – Help Documentation

  • Tags & Categories
    This article will detail how to create and manage tags in Veamly. Tags in Veamly is the way to help …
  • Filters
    The filters tab allows you to filter your conversation feed by apps, categories or particular teammates (if you have a …
  • The Veamly Workspace
    When creating a Veamly account, you are requested to choose a workspace. The worspace is personal to you and it …
  • Creating a Jira or Zendesk ticket
    To create a Jira ticket from a particular conversation from within Veamly, click on the send to button.  In the …
  • Activity
    When you click on a particular conversation, you can see the activity tab. You will find there any action done …
  • Conversations
    Conversations define all the different form of messages across your tools from comments on tickets to chat. In Veamly, you …
  • Reply to a conversation
    You can reply to any conversations across different tools from Veamly directly. To reply to a conversation, click on the …
  • Details
    To get details about a specific message in the feed, click on the desired message item and you will see …
  • Actions
    Veamly allows you to a perform a variety of actions: Check mark conversations (by clicking clicking on the check boxes) …
  • Removing an Integration
    1- Remove the Slack integration Go to the Veamly integrations and click on “configure”.   You will then have the …
  • Adding an integration
    To add an integration to Veamly, press the plus button in the bottom left corner of the screen.  A list …
  • Logging out
    To log out from your account, you click on the arrow under the user profile and then select Logout button …
  • Changing the password
    To change your password, click on the small arrow under the user picture, then click on Change password. You will …
  • Logging in
    Download the desktop app here for Mac or Windows.As soon as the app loads, you will be prompted to the …
  • Creating an account
    1- Register as a new User You can download the app at https://veamly.com/download You can then create an account and …
%d bloggers like this: